Description
Corrections officers often work in extremely challenging and sometimes dangerous environments. Corrections officers must maintain order and control inmate populations relying primarily on verbal skills. This De-escalation training for correctional officers is a program designed to teach officers how to use verbal communication skills to diffuse tense situations with inmates, aiming to minimize the need for physical force within a correctional facility. This training is presented by an instructor with 34 years’ experience in public safety including working in correctional facilities as an officer, sergeant, and lieutenant .
Why is de-escalation training important for correctional officers?
- May aid in Reducing violence:
By effectively de-escalating situations, officers can minimize the risk of physical altercations with inmates, creating a safer environment for everyone.
- Can improve staff safety:
When officers are trained in de-escalation techniques, they are better equipped to manage challenging situations and protect themselves from potential harm.
- Positive inmate relationships:
Building rapport with inmates through active listening and effective communication can contribute to a more positive and stable jail/prison environment.
- Legal implications:
Proper de-escalation techniques can help to reduce use of force incidents.
- Crisis intervention strategies:
Knowing how to respond to specific crisis situations, such as mental health crises or suicidal ideation


