Seminar Title
Online-Investigating Citizen Complaints for Supervisors
Dates of Events
11/05/2026 through 11/05/2026
Last Updated: 08/27/2026
Instructor(s): Jerry Rodriguez
Course Registration Fee: $150
Instructor Bio
Jerry Rodriguez
Jerry Rodriguez spent 26 years with the Los Angeles Police Department, retiring in 2013 at the rank of Captain. His leadership assignments included assignments such as Patrol Commanding Officer, Adjutant to the Office of Operations, Watch Commander, Sergeant, and Field Training Officer. In addition to this, Jerry has experience in the Baltimore Police Department,
as the Deputy Police Commissioner in Charge of the Professional Standard’s Bureau, as well as Chief of Investigations for the San Francisco District Attorney’s Office.
For years Jerry consulted and guided municipalities on high profile police-involved incidents as a member of the agency. However,in retiring as a Law Enforcement Expert in 2021, he has been recruited to work on high-profile and sensitive cases. Jerry is a graduate of the FBI National Academy Class 234 and holds a master’s degree in Leadership from St. Mary College of California, as well as, a bachelor’s degree in Business Management.
He also has policing experience with the West Coast and East Coast Law Enforcement Agencies and has participated in many investigations throughout his professional career.
Jerry Rodriguez spent 26 years with the Los Angeles Police Department, retiring in 2013 at the rank of Captain. His leadership assignments included assignments such as Patrol Commanding Officer, Adjutant to the Office of Operations, Watch Commander, Sergeant, and Field Training Officer. In addition to this, Jerry has experience in the Baltimore Police Department,
as the Deputy Police Commissioner in Charge of the Professional Standard’s Bureau, as well as Chief of Investigations for the San Francisco District Attorney’s Office.
For years Jerry consulted and guided municipalities on high profile police-involved incidents as a member of the agency. However,in retiring as a Law Enforcement Expert in 2021, he has been recruited to work on high-profile and sensitive cases. Jerry is a graduate of the FBI National Academy Class 234 and holds a master’s degree in Leadership from St. Mary College of California, as well as, a bachelor’s degree in Business Management.
He also has policing experience with the West Coast and East Coast Law Enforcement Agencies and has participated in many investigations throughout his professional career.
Course Objectives
Course Overview:
Date: March November 5, 2026
Time: 1:00 p.m. - 3:00 p.m.
How to Conduct a Thorough Preliminary Investigation of Citizen Complaints: A Supervisor's Guide
As a supervisor, one of your many critical duties involves accepting and investigating citizen complaints against your employees. The first step in ensuring that the investigation is fair, transparent, and evidence-based is conducting a thorough preliminary investigation. This phase lays the foundation for the entire case and can significantly impact the final outcome, determining whether a complaint is sustained, unfounded, or not sustained.
A solid preliminary investigation is more than just an initial step – it is the bedrock upon which future decisions are made. In this training, we will walk through the key components of an effective preliminary investigation and provide you with a step-by-step guide to ensure you gather all the necessary facts and evidence to reach a fair and informed conclusion.
Group Viewing Encouraged: Pay 1 Registration Fee
·Multiple attendees can group view the training from one device only and each attendee will receive a certificate.
·ONLY the registered attendee will receive a link to join the training (Link will be sent 1-2 Days Prior to the Event)
Quiz & Certificates: Within 24 hours after the live broadcast the registered attendee will receive an email with:
·Quiz link that will need to be forwarded to each person in your group so they may print a certificate after completing the quiz.
·30 Days Access of the Recording (this link may be shared with with others in your department only)
*** No Refunds After Class Link Has Been Sent*
Time: 1:00 p.m. - 3:00 p.m.
How to Conduct a Thorough Preliminary Investigation of Citizen Complaints: A Supervisor's Guide
As a supervisor, one of your many critical duties involves accepting and investigating citizen complaints against your employees. The first step in ensuring that the investigation is fair, transparent, and evidence-based is conducting a thorough preliminary investigation. This phase lays the foundation for the entire case and can significantly impact the final outcome, determining whether a complaint is sustained, unfounded, or not sustained.
A solid preliminary investigation is more than just an initial step – it is the bedrock upon which future decisions are made. In this training, we will walk through the key components of an effective preliminary investigation and provide you with a step-by-step guide to ensure you gather all the necessary facts and evidence to reach a fair and informed conclusion.
Group Viewing Encouraged: Pay 1 Registration Fee
·Multiple attendees can group view the training from one device only and each attendee will receive a certificate.
·ONLY the registered attendee will receive a link to join the training (Link will be sent 1-2 Days Prior to the Event)
Quiz & Certificates: Within 24 hours after the live broadcast the registered attendee will receive an email with:
·Quiz link that will need to be forwarded to each person in your group so they may print a certificate after completing the quiz.
·30 Days Access of the Recording (this link may be shared with with others in your department only)
*** No Refunds After Class Link Has Been Sent*
