“Throughout the career of any correctional officer, there is a strong likelihood that an inmate(s)
will attempt to manipulate them in some way. This applies to all officers, regardless of whether
they are seasoned or a “newbie”. In this course, we will identify various tactics inmates use to
manipulate staff for their own personal gain. We will also discuss the Communication strategies
correctional officers can use to prevent falling victim to the inmate’s games. Finally, we will explore
ways to address manipulation when it is identified.”

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