Event Detail2018-08-04T15:43:11+00:00
Seminar Title

Internal Affairs, Administrative Investigation and Citizen Complaints

Dates of Events

01/14/2020 through 01/16/2020

Last Updated: 03/02/2020
Instructor(s): Lou Reiter
Location: Rio Rancho Police Department - 500 Quantum Road, Rio Rancho, NM 87124
Hotel: Hilton Garden Inn Albuquerque North/Rio Rancho - 1771 Rio Rancho Blvd, Rio Rancho, NM 87124
Course Registration Fee: $325
Instructor Bio
Lou Reiter currently is a police consultant. He offers three (3) separate professional services to the law enforcement community. He provides training to police groups in the high liability areas of use of force, emergency vehicle operations, high risk operations, investigations of citizen complaints, Internal Affairs procedures, investigation of critical incidents, and liability management. He will normally conduct 15-20 of these programs ranging from 2 hours to 5 days in length. The primary seminars are a 2-1/2 day program on Internal Affairs and Police Discipline and a 5 day program on investigation of police use of force incidents.

Each year, Lou also conducts an average of 5-10 agency management audits and liability assessments. These have been for state, county and municipal police operations. The size of these agencies has been from 3 persons to 39,000 employees. These audits allow him to be in police cars up to 100 hours each year. He has been a consultant on 8 U.S. Department of Justice, Civil Rights Division, Special Litigation Section, investigations of agencies involving patterns and practices of Constitutional violations. He was selected as a Federal Court monitor for the Consent Decree of Colln v. Ventura County Sheriff's Department, CA.

Lou provides litigation consultation to attorney firms involved in police civil actions. Since 1983, Lou has been retained in over 1100 such cases in nearly every state plus the District of Columbia and Puerto Rico. This has been on both sides of the table with approximately 60 percent being for plaintiffs.

Lou Reiter was a member of the Los Angeles Police Department from 1961 to 1981. During that tenure he had 22 different assignments and rose through to ranks to retire as Deputy Chief of Police. About 70 percent of his time was spent in uniformed operations while the bulk of the remainder was in Internal Affairs, use of force review, training and personnel administration.

Lou has been published throughout his professional career. He was one of the principle researchers and authors of the 1973 Police Task Force Reportof the National Advisory Commission on Criminal Standards and Goals, where he authored the chapters on Internal Discipline, Training and Management-Employee Relations. Reiter has recently authored the 3rd Edition Law Enforcement Administrative Investigations guide: A Manual for Citizen Complaints, Administrative Investigations and Internal Affairs which will be provided to seminar participants.
Course Objectives
Course Overview:
Internal Affairs, Administrative
Investigation and Citizen Complaints
Legal Trends and Best Investigative Practices

Course Objectives:
Introduction: Outline of the program…current state of misconduct
potential in law enforcement around the country…essential elements
of a reasonable Internal Affairs or Professional Standards system
common complaints about police misconduct systems.

Foundation for the system: Importance of firm definitions of
what constitutes a complaint and what is misconduct peculiarities
of conduct unbecoming allegations.

Recognize the major steps in conducting a reasonable IA/OPS
investigation and the importance of a systemic approach to
each investigation.

Understand the necessity and timing for compelled statements and
learn when it’s imperative to have statements transcribed.

Delineate the needs and investigative techniques for sexual and
domestic misconduct, social media and critical incident investigations.

Recognize the agency cultural effects and increasing costs of
employee retaliation claims.

Acknowledge the stress and available options for employees during
IA/OPS investigations.

Learn the positive approaches to protecting your IA/OPS
Investigations and imposed discipline.
Course Topics:
Introduction to emerging issues in IA/OPS operations.

Fundamentals of a reasonable IA/OPS investigation: Intake
and transparency of the complaint process, interviews, evidence
collection including electronic evidence, and consistency
in adjudication.

Case study of 4 high liability police employee off-duty incidents,
When not doing it right creates agency/supervisory liability.

Special considerations during the investigation of critical incidents.

Police employee sexual misconduct: The problem, necessity for
written policy, special investigative practices and supervisory
control techniques.

Police employee involved domestic misconduct: Criminal
vs. Administrative, special investigative techniques, administrative
no-contact orders, and necessity for written policy.

Social media issues and the foundation for conduct unbecoming
for police employees.

Employee retaliation and emerging high cost issues in police agencies.

Dealing with employee issues affecting agency operations:
Brady/Giglio, early warning systems, fitness for duty evaluations,
outside resources, code of silence, safety committee concept.

Strategies for successful police employee discipline:
Administrative insight, last chance agreements, and settlements.